It is often tempting to reduce training time in order to cut costs. Yet in reality, an ABELDent training plan that’s specially customized for your office can pay you back multiple times and in many ways.
Here are just some of the reasons to put ABELDent training on your schedule:
- Improved Practice Performance
Properly trained staff help you run a successful practice. They are better equipped to use the software to handle patient inquiries, appointment scheduling, transaction processing, and to identify treatment opportunities that lead to increased efficiency and profitability.
- Quicker Transition
In most cases, staff that receive proper training can be up and running with key features much quicker compared to proceeding without any guidance.
- Reduced Need for Support
Staff who already know what to do request support services less often – this saves you time and money.
- Fewer Errors
Properly trained staff make fewer errors. More importantly, errors will not be compounded over time since they are eliminated/avoided at an early stage.
- Less Stress
Well trained staff feel much more confident using the software and are less stressed.
- More Efficient Knowledge Transfer
With your software as the facilitator, you can cross-train staff to be capable in more than one aspect of the practice. This will help keep them interested and prove helpful when setting schedules or filling in for absences. In addition, if more than one person has special skills, you become less vulnerable if someone does leave the practice.
- Better Staff Retention
Quality training is a recruiting, job satisfaction and retention tool. Today's dental staff want more than a pay cheque. Their focus is toward employment that allows them to learn new skills and reach their full potential.
- System Configuration That Meets Your Needs
For new installs, a key component of training involves configuring the system according to your practice’s profile, office protocols and workflow requirements. When done properly at the start it can prevent many headaches down the road.
Training your staff properly allows you to realize the full potential of your ABELDent software and increase your return on investment. Here’s how to get started: (link to form).