Webinar FAQ

1. What are the benefits of attending ABELDent Webinars?

   ABELDent Webinars can bring you valuable knowledge that will help you to increase your practice’s efficiency and profitability. You can learn about new features and functionality available to ABELDent users, or stay current on issues that are relevant to the dental practice, such as Canada’s Anti-Spam Law (CASL).

2. What is the cost to attend an ABELDent Webinar?

   There is no charge to our valued ABELDent customers.

3. Can ABELDent do the registration for me?

   No, unfortunately, we can’t. However, registration is very easy. ABELDent takes advantage of GoToWebinar technology to host our webinars. So, when you take a few easy steps to register, you get benefits from GoToWebinar, like regular email reminders, convenient links, the ability to add the webinar directly to your personal Calendar and, after the webinar, an email with a link to the recorded webinar.

4. I am unable to attend a webinar that I’ve registered for. Do I need to un-register from the ABELDent Webinar?

   No. Not only is it not necessary, ABELDent has no ability to un-register from GoToWebinar. Note that you will continue to receive email notifications about the webinar, but you can simply ignore them.

5. I’m not available on the date/time of the ABELDent Webinar topic I’m interested in. Do I have to wait until the next time that topic is offered?

   No, you don’t have to wait. Register for the topic even though the date/time isn’t convenient for you. Every registrant will receive an email 24 hours after the webinar broadcast containing a link to the recorded webinar. That’s every registrant, whether you attended or not. So, you can watch the recorded webinar at your convenience.

6. I missed an ABELDent Webinar that I was registered for. Do I have to wait until the next time that topic is offered?

   No, you don’t have to wait. Every registrant will receive an email 24 hours after the webinar broadcast containing a link to the recorded webinar. That’s every registrant, whether you attended or not. So, you can watch the recorded webinar at your convenience.

7. Can I get Continuing Education credits for attending an ABELDent Webinar?

   After every webinar, ABELDent offers you the opportunity to receive a certificate for you and anyone else on your team who attended the webinar. This certificate includes the date, length of time and topic of the webinar. Webinar attendees may then submit these certificates to their association for CE credit consideration.

8. Do I need speakers on my computer to be able to hear an ABELDent Webinar?

   ABELDent webinars do contain an audio component, but the GoToWebinar technology we use lets you listen to the webinar in one of two ways: either on speakers if your computer has them, or by listening to a teleconference at a toll-free number. If many staff are attending the webinar, you can put your phone on speaker.